Privacy Policy

1. Who We Are — Travel & Tourism Only

Visatech Travel Agency is a travel and tourism company and tour operator based in Dhaka, Bangladesh. We help travellers with tour packages, hotels, air tickets, and visa assistance. We are not a nationality, immigration, or government data service. This Privacy Policy explains exactly what our website collects and what it does not.

2. Information We Collect

When you submit a travel enquiry or lead form, we collect only the information needed to respond to your request and prepare your quote, booking, or visa application:

• Your name
• Phone or WhatsApp number
• Email address, if you provide one
• The destination country you want to visit
• The visa or travel service you want for that destination country — for example a tourist visa, business visa, tour package, hotel booking, or air ticket
• Whether you have traveled abroad before, and any message you choose to send

Your destination country and requested service are travel preferences. They are used only to answer your enquiry and arrange the travel service you asked for.

3. What We Do Not Collect

Our website forms never ask for sensitive personal data. We do not collect any of the following through this website:

• Nationality, race, ethnicity, or caste
• Religion, religious beliefs, or political opinions
• Health, medical, disability, or biometric data
• Passport copies, national ID numbers, or other government identifiers
• Bank account, card, or other financial details

If you later choose to engage us for a visa application, any documents required by that process are handled separately, securely, and only with your consent. They are never collected through this website's enquiry forms.

4. How We Use Your Information

We use your details only to reply to your enquiry, prepare a quote, arrange the travel or visa service you requested, and provide customer support. We may contact you by phone, WhatsApp, or email about your enquiry. We do not use your data for unrelated purposes.

5. We Do Not Sell or Misuse Your Data

We do not sell, rent, or trade your personal data to any third parties. Any data submitted through our contact forms or booking systems remains strictly confidential and is used only to serve your travel request.

6. Third-Party Integrations

This website may integrate with standard third-party tools such as Meta (Facebook) Ads Manager or Google Analytics to help us understand general traffic patterns and measure our advertising. These tools may receive limited event data such as page views and form submissions. They do not receive sensitive personal information and do not give these third parties access to your personal bookings or private communications with Visatech.

7. Data Security — Safe to Use

We use reasonable technical and organisational safeguards to protect the limited information you share with us. Access is restricted to staff who need it to handle your travel request. Because our website forms do not collect sensitive data, there is very little risk in using this site to ask about a trip.

8. Your Rights

You can ask us to access, correct, or delete the personal data you submitted. You can also ask us to stop contacting you at any time. Email contact@visatechbd.com and we will respond.

9. Contact Us

If you have any questions regarding your privacy, please feel free to contact us via our contact page or at our Motijheel office.